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FAQ

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    Are you a manufacturer or a trading company?

    We are the set design, development, production, sale, and service of industry and trade-oriented enterprises,dedicate to precision CNC machining services customized for non-standard products.

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    How can I get a quote?

    Please offer 2D or 3D drawings (PDF/STEP/IGS/DWG...) with material, dimension, tolerance, surface treatment, quantity, and other technical requirement, etc. We will offer a quotation in 24 hours. 

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    Can I get a quote without drawings?

    Sure, we appreciate receiving your samples, pictures, or drafts with detailed dimensions for an accurate quotation.

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    Will my drawings be divulged if you benefit?

    No, we pay much attention to protecting our customers' privacy, and signing NDA are also accepted if needed.

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    Can you provide samples for free?

    Our sample is free, Freight charge only.

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    How about the lead time?

    Generally, 5-7 days for samples, and 3-4 weeks for mass production.

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    How do you control the quality?

    (1) Material inspection--Check the material surface and rough dimensions.
    (2) Production first inspection--To ensure the critical dimension in mass production.
    (3) Sampling inspection--Check the quality before sending it to the warehouse.
    (4) Pre-shipment inspection--100% inspected by QC before shipment.

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    How do I know the progress of my order?

    We will offer a detailed product schedule and send weekly reports with digital pictures and videos which show the machining progress.

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    What will you do if we receive poor-quality parts?

    Please kindly send us the pictures, our engineers will find the solutions and remake them for you asap.